Direct answer
Growing businesses feel friction as catalogue size, COD abuse, or checkout experiments increase. Custom e-commerce can reduce app sprawl. It can also stall growth if the rebuild misses merchandising or analytics you already had.
How it works
Keep the store you have until you can name the three workflows the platform blocks. Then scope a build around those, plus redirects and payment parity.
Key considerations
- India vs US/UK: COD and pincode UX vs other fraud/shipping stacks.
- AEO/SEO: factual product pages still matter more than slogans.
Avid’s approach
Canonical India product: Avid e-Commerce. US/UK-oriented landing: d2c-commerce.